IT Support

IT Support Related services

Juniper Networks Inc - J-Partner Acreditation

Posted Sun, 01/03/2009 - 21:34 by Admin
jpartner.gif

Aztech Networks Pty Ltd was today appointed as a J-Partner Value Added Reseller (VAR) for the Australian market, by Juniper Networks Inc.  Achieving J-Partner status means that Aztech Networks now has access to the best-in-class technology solutions available from Juniper Networks and they also have access to the technical resources required to deliver the high level of support for the Juniper products that their customers have come to expect.

Aztech Sales and Technical staff have also completed the required training and assessments to become Certified Juniper Sales and Technical Specialists. This proves they have the skills to meet the strict technical reviews that are enforced by Juniper and, in turn, means that they are well skilled to advise their customers on the best solution to suit their exact requirements.

This partnership further enhances Aztech Networks ability to deliver the best solutions to their customers by allowing them to offer the best solution to their customers, independent of hardware vendors.

 

Cisco SMB Specialisation and SELECT Partnership

Posted Sun, 21/09/2008 - 01:05 by Admin
Cisco Select Partner

Aztech Networks has today re-affirmed their commitment to the Small and Medium Business marketplace by completing the required accreditation to renew their Cisco SMB Specialisation and their Cisco SELECT Partnership. 

This SMB specialisation highlights the core Cisco technical skills held by the Aztech support team in the Cisco SMB product suites, whilst the Select partner status ensures the best pricing and support to their customers.

If you would like to get your network working harder for you, then get in contact with Aztech Networks today.

 

Web Server Availabilty Check

Posted Thu, 31/12/2009 - 10:19 by Admin

How to identify RAM memory modules?

Posted Mon, 28/12/2009 - 14:12 by Admin

A common cause of slow performance in todays PC's is a lack of available RAM but with the lower cost of RAM today, this doesn't not need to be an issue for most users.  The price of RAM has fallen dramatically over the years and, assuming your PC is not too old, this can be a very cheap upgrade that makes some very big differences to your PC performance.

If you are looking to upgrade the RAM on your PC, first of all you need to identify what type of RAM chips are currently installed on your system. Here we are going to discuss about main type of RAMs which are being used now-a-days.

EDO RAM – Extended Data Out or EDO RAM was introduced in 1995 as a modified version of FPM RAM. EDO RAM is almost abolished and it was used on early version of Pentium based systems. It looks as follows and the width is around 108mm and comes with a single notch.

Cisco 2600 series IOS upgrade procedure

Posted Mon, 28/12/2009 - 13:58 by Admin

Cisco 2600 Series Routers Upgrade Procedure

  • Establish a console session to the router
  • Verify that the TFTP server has IP connectivity to the router
  • Copy the new image into the Flash memory of the 2600 Series Router through the TFTP server

Step 1: Establish a console session to the router

Even if it is possible to connect to the router through a telnet session, it is strongly recommended to be directly connected to the router using the console port. The reason is that if something goes wrong during the upgrade, it might be necessary to be physically located next to the router to power-cycle it. Moreover, the telnet connection will be lost while the router is rebooting during the upgrade procedure.

A rolled cable (usually a flat black cable) is used to connect the console port of the router to one of the COM ports of the PC.

Once the PC is connected to the console port of the router, you need to open Hyperterminal on the PC, and use the following settings:

How do I Defragment hard disks in Windows XP

Posted Mon, 28/12/2009 - 13:47 by Admin

The performance of your Microsoft Windows XP can deteriorate over time due to something known as Fragmentation of your hard drive.  Fragmentation means that the pieces of your programs stored on your hard disk (HDD) are split up and not in a single "chunk" on the drive.  What this means is that the heads of the drive have to move around alot in order to read the information you need off the HDD. This means that it will be slower to load your programs.  The longer you have been using your PC and the lower your drive is on space, the worse the fragementation will be. 

Microsoft has included some tools in Windows XP (and earlier versions too) to allow you to "defragement" your HDD.  This is quite a simple process, but may take a little time if you drive is large and very fragmented. 

Below is an extract from the Microsoft Knowledgebase article that describes how to use the defragementing tools in Windows XP:

How can I quickly change the font size in Internet Explorer?

Posted Mon, 28/12/2009 - 13:36 by Admin

Has your font size mysteriously changed in Internet Explorer?  You may have accidently stumbled on a little known feature which can be quite handy but also quite annoying if you don't know how to change it back...

If you have a wheel mouse and are using Internet Explorer you can use the wheel to very quickly alter the size of the text on most Web sites.  This is very handy to make the page fit your screen better or also "zoom in" on smaller text so that you can read it for those a little older

To adjust the text size, just hold down the [CTRL] key as you roll the button up and down. As you do the text will either increase or decrease depending on which way your move the wheel.  Simply reverse the process to return your screen to the way it was.

Enjoy,

Aaron

How to change mouse pointers in Microsoft Windows XP?

Posted Mon, 28/12/2009 - 13:27 by Admin

How to change your pointer scheme in Windows XP.

The first thing I do when I get a new computer is head straight for the cursors and change them. It's not that the default ones are bad; I've just been using the same ones forever and I'm not comfortable using anything else. If you want to change your pointer scheme, click Start, and then click Control Panel. In Category View (vs. Classic View) click on Printers and Other Hardware, and then click on Mouse. Click the Pointers tab and browse the available themes. Select the one that suits you best, and then click OK.

Mouse Properties dialogue box

Arcticle extract from http://www.microsoft.com/windowsxp/articles/5tips.mspx

 

Internet drop out when Sony PS3 connected to LAN

Posted Sun, 22/11/2009 - 16:35 by Admin

Hi All,

Just been troubleshooting an unusual issue that is not really related to the normal items I get involved with, but I thought might be worth posting the details on to save everyone a lot of headaches if they run into it. 

For those with their Sony Playstation 3 (PS3) console connected to the local LAN (either wireless or wired), you may experience regular Internet drop outs while the PS3 is online.  The issue appears to be random, but it occurs approximately every 1/2 hour when the "right functions" are being used on the PS3.  The one I investigated worked without issue for long periods but it appears to depend on which games you are playing or functions in use.

From what I can diagnose, it appears that the "Media Server" search function causes some Internet routers (ADSL Routers) to reset at regular intervals as it searches for media servers on the LAN.  I suspect it is something related to uPNP or similar, but in simple terms you just need to TURN OFF the "Use Media Servers" function and the problem will go away.

Cisco and Other Vendors Vulnerable to Denial of Service (DoS) flaws

Posted Thu, 10/09/2009 - 23:00 by Admin

The Finnish Computer Emergency Response Team (CERT-FI) has released an alert which lists a number of vendors that have reported vulnerability to a new Denial of Service (DoS) vulnerability.  A DoS attack on the flaw can cause network devices to crash or lockup generating service outages for your network.

The vulnerability was discovered by researchers utilising a testing tool known as Sockstress, but can be replicated by flooding a device with specially crafted data packets (TCP packets in particular).

Below is a list of the affected vendors and links to their alerts: