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McAfee Groupshield 7.0.1 Anti-Spam Rules Updater service not updating
Thu, 28/05/2009 - 23:53
If you notice your Anti-SPAM rules in McAfee Groupshield 7.0.1 for Exchange are not updating and probably reflecting a date in November 2008, then the McAfee knowledgebase article below may resolve your issue and restarting the streaming updater service.
After the completion of the steps below, your Anti-SPAM rules should be updated to the current date / time to reflect the correct operation.
====================================================
| Corporate KnowledgeBase ID: | KB60040 | Version: | 1.0 | Status: | Published |
| Published: | November 25, 2008 |
Environment
McAfee GroupShield 7.0.1 (Service Pack 1) for Microsoft Exchange
Microsoft Windows 2003/2008
Microsoft Exchange 2003/2007
Microsoft Windows 2003/2008
Microsoft Exchange 2003/2007
Summary
The Anti-spam package does not install Rules Updater when upgrading GroupShield from version 7.0 to 7.0.1.
Video Tutorial
Problem
Deploying the Anti-spam package using ePO (ePolicy Orchestrator) does not install the McAfee Anti-Spam Rules Updater service automatically.
System Change
Cause
Solution
Workaround
To install the McAfee Anti-Spam Rules Updater service manually:
- Log on to the Exchange server running GroupShield as an Administrator.
- Click Start, Run... type cmd and click OK.
- At the command prompt, change to the GroupShield for Exchange/bin folder. For example, type the following command and press ENTER:
cd "\Program Files\McAfee\GroupShield For Exchange\bin"
- Type the following command and press ENTER:
MaesRulesUpdater -i
- Close the Command session.
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